CONDITIONS OF USE

If you visit or shop at www.spiritvoyage.com, you accept these conditions:

STORE POLICIES

  • LIQUIDATION SALE

    Sale ends on March 31, 2018 at 11:59pm (EST). Unless otherwise specified, price shown reflects discount. All offers are limited to stock on hand; no rain checks are available. Not valid on prior purchases, the purchase of gift certificates, taxes or shipping and processing charges. Consumer must pay applicable sales tax. Unless otherwise specified, offer may not be combined with any other sale, promotion, discount, code, coupon and/or offer. Promotions have no cash value. Offer cannot be sold or otherwise bartered. Void where prohibited, taxed or otherwise restricted. Returns of any portion of the purchase will require equal forfeiture of offer or amount equal to offer.

    ALL SALES ARE FINAL. Refer to our updated Returns, Refunds and Exchanges policy for details.

  • RETAIL RETURNS, REFUNDS AND EXCHANGES

    All sales completed on or after March 3, 2018 are final

    • We will accept returns for refund for items damaged in transit. We are not able to offer exchanges at this time.
    • To be eligible for a refund, you must email us within 7 days of receiving your order at info@spiritvoyage.com to alert us of the damage, then return the damaged item to us. Upon receipt of the damaged item, we will refund the full purchase price of your item and related shipping costs to your original method of payment.

    Sales completed prior to March 3, 2018

    • We will accept returns for refund on purchases made prior to March 3, 2018. We are not able to offer exchanges at this time.
    • To be eligible for a refund, you must return the new, unopened items item to us within 30 days of receiving it.
    • If the item is being returned due to damage in transit or because we sent the wrong product, upon receipt of the item, we will refund the full purchase price of your item including shipping and handling charges.
    • If the item is being returned because you changed your mind or it did not meet expectations, upon receipt of the item, we will refund the full purchase price of your item excluding shipping and handling charges.
  • COMPLETING A RETURN

    To complete your return, we require a receipt or proof of purchase.

    ALL SALES ARE FINAL. Refer to our updated Returns, Refunds and Exchanges policy for details.

    Send an email to info@spiritvoyage.com with the following details and we’ll help you through the process sending it back to us:

    1. Order Number or Date
    2. Customer Name and Email
    3. Item/s you wish to return
    4. Reason for return
    5. If the item is damaged, attach images of the product illustrating the damage with the email

    Shipping your return

    To return your product, you should contact us prior to shipping the item. If the item was sent to you in error or is damaged, we will be provide a shipping label for returning the product. Otherwise, you will be responsible for paying for your own shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund. Items purchased after March 3, 2018 are non-refundable.

    If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

    Confirmation and processing the return

    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 7 days.

  • E-COURSE RETURNS, REFUNDS, AND EXCHANGES:

    • We want you to be completely satisfied with your online course experience. We will process e-course refunds received within 2 weeks of the e-course start date. If the e-course does not have a start date and is immediately available, we will process refunds within 2 weeks of your purchase of the e-course.
    • If, for any reason, you would like a refund on an e-course purchased through Kundalini Yoga U https://courses.spiritvoyage.com please email us at KundaliniYogaU@spiritvoyage.com.
  • NON-RETURNABLE ITEMS

    • E-tickets
    • Gift Certificates
  • LATE OR MISSING REFUNDS

    Refunds are issued to the payment method used at the time of purchase and may take between 5-7 business days to post in your account after a return is processed. The exact timeframe may be different depending on your bank and payment method. If 5-7 business days have passed and you still have not received the refund, please contact your credit or debit card issuer or your bank for more information. If after contacting your credit or debit card issuer you still have questions about your refund, please contact us at info@spiritvoyage.com

  • LOST OR STOLEN PACKAGES

    SpiritVoyage.com is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, SpiritVoyage.com will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.

  • Shipping Policy

    We understand that shipping can be expensive. We work hard to find the best shipping options available for you for the best price available to us. As a small company, we do not profit from shipping costs. Please know that your purchase with Spirit Voyage helps a small business with a passion to serve you and the Kundalini Yoga community.

  • FREE Shipping Option

    Orders shipping to US addresses

    Eligible items on orders totaling $99 (USD) or more ship for free with standard shipping! Order total is determined after sales are applied and before shipping charges and taxes are assessed. The following items are excluded from this free shipping offer:

    • Products shipped from Spirit Voyage partners

    Orders shipping to addresses outside of the US

    Eligible items on orders totaling $350 (USD) or more ship for free with standard shipping! Order total is determined after sales are applied and before shipping charges and taxes are assessed. The following items are excluded from this free shipping offer:

    • Books
    • Products shipped from Spirit Voyage partners
    • Yoga mats and other products flagged as ineligible for free shipping
  • SHIPPING TIME FRAME

    We ship all orders as quickly as possible, but there may be processing delays in shipping during sale events and peak shopping days. If you need to receive your order by a specific date, contact us at 888-735-4800 or info@spiritvoyage.com. We will do our best to help you choose the right shipping option to get it there on time!

    Standard Shipping

    • If we receive your order Monday-Thursday before midnight (ET), your order will be shipped within 1 business day.
    • If we receive your order Friday-Sunday, your order will be shipped on the following business day, Monday-Friday (excluding holidays).
    • If we receive your order on a holiday recognized by UPS or USPS, your order will be shipped on the following business day, Monday-Friday (excluding holidays).

    Expedited Shipping

    • If we receive your order Monday-Friday before 1PM (ET), your order will be shipped the same day.
    • If we receive your order Friday after 1PM (ET)-Sunday, your order will be shipped on the following business day, Monday-Friday (excluding holidays).
    • If we receive your order on a holiday recognized by UPS or USPS, your order will be shipped on the following business day, Monday-Friday (excluding holidays).
  • PRIVACY:

    Please review our Privacy Policy, which also governs your visit to www.spiritvoyage.com, to understand our practices.

  • WRITTEN COMMUNICATION:

    When you visit www.spiritvoyage.com or send e-mails to us, you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

  • COPYRIGHT:

    All contents of our site, including but not limited to text, graphics, images, audio clips, digital downloads, and software, are the property of SpiritVoyage.com, Inc. and are protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of SpiritVoyage.com, Inc. and protected by U.S. and international copyright laws. All software used on this site is the property of SpiritVoyage.com or its suppliers and protected by United States and international copyright laws.

  • TRADEMARKS:

    SPIRIT VOYAGE, SPIRITVOYAGE.COM, SPIRITVOYAGE.COM, INC., and SpiritVoyage.com graphics, images, and web pages are trademarks, registered trademarks or trade dress of SpiritVoyage.com, Inc. in the U.S. and/or other countries. SpiritVoyage.com Inc.’s trademarks and trade dress may not be used in connection with any product or service that is not SpiritVoyage.com, Inc.’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits SpiritVoyage.com, Inc. All other trademarks not owned by SpiritVoyage.com, Inc. that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by SpiritVoyage.com, Inc.

  • LICENSE AND SITE ACCESS:

    SpiritVoyage.com grants you a limited license to access this site for personal use and not to download or modify any portion of it, except with express written consent of SpiritVoyage.com. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data gathering tools. Content from this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of SpiritVoyage.com. You may not use any trademark, logo, or other proprietary information of SpiritVoage.com without express written consent. You are granted a limited and revocable right to link to SpiritVoyage.com as long as the link does not portray SpiritVoyage.com, Inc. in a false, misleading, derogatory, or otherwise offensive matter.

  • YOUR ACCOUNT:

    You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you must have a parent or guardian overseeing your use of SpiritVoyage.com. Spirit Voyage reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

  • POSTING TO SPIRITVOYAGE.COM:

    You may post content on SpiritVoyage.com in item comments and events section of the site as long as it is not illegal, obscene, threatening, infringing any intellectual property rights, or otherwise injurious to third parties and does not consist of or contain software viruses, commercial solicitation, or any form of "spam." You may not use a false e-mail address or impersonate any person or entity. SpiritVoyage.com, Inc. reserves the right to remove or edit such content. If you post content, you grant SpiritVoyage.com the right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant SpiritVoyage.com, Inc and it’s affiliates the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify SpiritVoyage.com, Inc. for all claims resulting from content you supply. SpiritVoyage.com, Inc. takes no responsibility and assumes no liability for any content posted by you or any third party.

  • RISK OF LOSS:

    All items purchased from SpiritVoyage.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

  • DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY:

    THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY SPIRITVOYAGE.COM, INC. ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. SPIRITVOYAGE.COM, INC. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, SPIRITVOYAGE.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SPIRITVOYAGE.COM DOES NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR E-MAIL SENT FROM SPIRITVOYAGE.COM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SPIRITVOYAGE.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.APPLICABLE LAW

TERMS AND CONDITIONS FOR GIFT CERTIFICATES

  • REDEMPTION:

    Gift Certificates must be redeemed through the Spirit Voyage website at http://www.spiritvoyage.com, toward the purchase of eligible products. Purchases are deducted from the Gift Certificate balance. Any unused balance will be placed in the recipient's Gift Certificate account when redeemed. If an order exceeds the amount of the Gift Certificate , the balance must be paid with a credit card or other available payment method.

  • LIMITATIONS:

    Gift Certificates cannot be redeemed for purchases from third party sellers or at live events.
    Gift Certificates may not be redeemed for the purchase of products at any stores, or any other web site, affiliates, or any other person or entity.
    Gift Certificates cannot be used to purchase other Gift Certificates. Gift Certificates cannot be redeemed for cash.
    Gift Certificates will expire in three months from the date of purchase.

  • RISK OF LOSS:

    The risk of loss and title for Gift Certificates pass to the purchaser upon our electronic transmission to the recipient or delivery to the carrier, whichever is applicable. We are not responsible for lost or stolen Gift Certificates.

  • FRAUD:

    Spirit Voyage has the right to close customer accounts and request alternative forms of payment if a fraudulently obtained Gift Certificate is either redeemed through the Spirit Voyage’s Web site or is redeemed and used to make purchases on the Spirit Voyage Web site.

  • LIMITATION OF LIABILITY:

    Spirit Voyage and its affiliates make no warranties, express or implied, with respect to Gift Certificates, including without limitation, any express or implied warranty of merchantbalility or fitness for a particular purpose. In the event a Gift Certificate code is non-functional, your sole remedy, and our sole liability, shall be the replacement of such Gift Certificate. Certain state lawes do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

  • DISPUTES:

    Any dispute relating in any way to Spirit Voyage Gift Certificates in which the aggregate total claim for relief sought on behalf of one or more parties exceeds $7,500 shall be adjudicated in any state or federal court in the state of Virginia, and you consent to exclusive jurisdiction and venue in such courts.

  • GENERAL TERMS:

    By visiting SpiritVoyage.com, you agree that the laws of the State of Virginia, without regard to principles of conflict of laws, will govern these Gift Certificate terms and conditions. Spirit Voyage reserves the right to change these terms and conditions from time to time in its discretion. All terms and conditions are applicable to the extent permitted by law.

By visiting SpiritVoyage.com, you agree that the laws of the state of Virginia, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and SpiritVoyage.com. DISPUTES Any dispute relating in any way to your visit to SpiritVoyage.com or to products or services sold or distributed by SpiritVoyage.com in which the aggregate total claim for relief sought on behalf of one or more parties exceeds $7,500 shall be adjudicated in any state or federal court in Loudon County, Virginia and you consent to exclusive jurisdiction and venue in such courts.

OUR ADDRESS Spirit Voyage.com, Inc.
15806 Woodgrove Road
Purcellville, VA 20132
www.SpiritVoyage.com